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Midtown Manhattan Hotel Reviews

The Talk of the Town

Browse Midtown Manhattan hotel reviews for the Washington Jefferson Hotel to learn more about what others have said about their experience here. We look forward to serving you during your business or leisure trip to the city.

Our Manhattan Hotel Reviews

August 2016 “Fantastic People; Perfect Location; Excellent Value!”

Check in experience was great; Steve / Bobby behind the front desk and Rafael on the street and at the door - could not have been better! During the week, we also received excellent service from Clive, Gerson and Bryan. Always willing to give great directions or suggestions. Will definitely stay there again!

August 2016 “Excellent service, great location.”

I would recommend this accommodation when staying in New York. The staff were all helpful and polite. The location was perfect for Broadway lovers. The rooms are excellently turned out. I'm pleased I booked here.

August 2016

“Always a pleasant stay at the WJ”

It is always a pleasure to stay the Washington Jefferson. The staff is always friendly and extremely efficient. The rooms are always clean and comfortable. I am looking forward to my next trip to New York and my stay at the WJ.
July 2016 “A great hotel” The Washington Jefferson was extremely accommodating and helpful. This was a great hotel within walking distance to the theater and attractions of our choice. The staff was friendly, making the stay enjoyable.

July 2016

“Wonderful.” This is my sixth time staying at this hotel. They make you feel like family it is a wonderful place I can't wait till next time.brought friends with us this time and they really enjoyed it also. Really can't wait for our next trip!
June 2016 “Wonderful hotel” Super attentive, friendly staff. Quiet, clean room. Beautiful, clean lobby and communal areas. Quiet neighborhood street, easy access to theater district and good restaurants nearby. Excellent value. I plan to book the WJ Hotel for any future travel to Manhattan.
June 2016 “A wonderful stay in a very nice part of New York City.” We loved the location of the hotel. Right in the middle of Hell's Kitchen. A wonderful and very kind staff, we had some great talks and lots of laughter. Clean rooms and beds, every day clean towels and sheets. Our compliments to the houskeeping of the WJH in New York City. If we come back we will come back to the same hotel. No doubt about that.
June 2016 “Memorable”

The attention was really good, I don't speak very good english and they offered me help througout my stay there. The prize was proper, and the location was very comfortable. I definitely recommend this hotel and I surely will come back in future trips.

May 2016 “excellent stay at great hotel”

This hotel is great!!! ALL hotel staff are professional, friendly and welcoming to their guest. The staff was there to help with every question we had and everything we needed. Will definetily stay here again in the future.

April 2016

“Great hotel in a great location!”

We have visited New York twice and stayed at this hotel both times. It's in a great location - close to everything....but fairly quiet too when inside. The rooms have everything you need and the showers are amazing - very good water pressure! Very friendly staff on the door and at reception. Would definitely stay again!

March 2016

“Another Lovely Return Visit”

Just sharing that I have returned here and had a just as lovely visit. This time I stayed for 3 days and really enjoyed myself and would highly recommend this place to anyone visiting NYC. It is still clean and safe. The employees are very friendly and helpful.

February 2016

“Perfect from start to finish!”

The Washington Jefferson was such a great find, right in the heart of Manhattan with access to all major attractions a few minutes away. The room was spotlessly clean, a credit to the housekeeping team, and was perfectly well appointed for a city hotel. However, the best thing about our stay was definitely the staff; they couldn't do enough to help and always had a smile on their face. We will not stay anywhere else and have told others to do the same! Definitely recommended!

February 2016

“Great find!”

My daughter and I had a very comfortable and relaxed one night stay. I wanted to be close to the Theatre district and it was an easy 5 min walk. The valet parking was extremely easy and my car was waiting for me at the front door with a 10 minute notice that we were leaving. Clean modern room. Friendly staff! We will be back and next time try the sushi restaurant in the hotel.
January 2016

“Great Stay”

Upgraded our room upon arrival for no additional cost. Good location (not right in time square but away from the craziness and certainly walking distance.) Everyone was extremely friendly. Clean. Will go there again in the future!

June 2015 Washington Jefferson Hotel is one of New York's finest!

My Husband and I had THE BEST TIME IN NEW YORK this past weekend. Our 10th Wedding Anniversary! The Hotel staff was very nice and accommodating from the beginning. We arrived before check in and they gladly stored our bags while we hit the town to check out the sights. Upon returning I requested a room w/a tub at the last minute. They granted our wish! There is one particular staff member that sticks out although they ALL were Awesome. Her name was NADY! Nady knew EVERYTHING there was to know about New York Directions, what trains to catch etc etc. Any and everytime I saw Nady she was will to help us, we needed a Umbrella, she went the back and came back with all we needed (forks, band aids) you name it she was going to find it! Thanks Nady and Washington Jefferson Hotel staff for making our first time in New York a Memorable one and a place we will bring our kids later in the year!

June 2015 Convenient location, helpful staff, well priced

My husband and I stayed at the hotel for a short 3 day trip to NYC. We found the location to be very convenient for exploring the city. Close access to the subway system, and walking distance to Central Park, Time Square, MoMA, etc. For the price, the rooms were comfortable and of a good size. The staff were very helpful and friendly. The bed was firm, but not hard. If you stay, eat at B Side pizza just down the road, and get a coffee and breakfast sandwich or pastry at Bibble and Sip just up the street towards Broadway. We actively set out to find great coffee in NYC and Bibble and Sip was near the top (better than Blue Bottle, for example.). We would stay again without hesitation.

June 2015 Well Run Small Hotel in Theater District

We have stayed here many times over the past six years. Although this is not a full-service hotel, it is an exceptionally well run establishment with very pleasant employees. The check-in, valet parking, and luggage handling are excellent and trouble-free. If you go to the theater, this is an exceptional location -- close to theaters and restaurants, but out of the crowds and noise of Times Square. Also close to 7th and 8th Avenue subway lines, and a fifteen to twenty minute walk to MOMA and Rockefeller Center. Good value can be obtained by taking advantage of a variety of "packages" -- ours included valet parking.

May 2015 Great location, friendly staff

We really enjoyed our stay at the Washington Jefferson Hotel. We love NYC and travel all over the city when we are there - the WJ was a great location (Subway station was close) and the staff were exceptional. The room was a great size, especially for NYC, and the room was very quiet. We were located on the first floor in the back, we never heard any street noise or noise from other guests. We travel to NYC at least once a year and would definitely consider staying here again (along with any of the Triumph Hotels in the city)

Room Tip: our ground floor room was very quiet - great size also
April 2015

Great value, place & experience in the heart of NY

Very much enjoyed this competitively priced hotel a few minutes walk from Times Square and Hell's Kitchen. Booked directly on hotel website which had best price/availability. Excellent Pizza at the Italian on the corner where the 'Mama' sorts you out.

April 2015 LOVED IT

My boyfriend and I arrived at the hotel, to be upgraded rooms which was fab. The staff were lovely, and when we had an issue with originally setting up our safe and called reception there was somebody up to help within 5 minutes.

Hotel is very clean and tidy and beds are very comfy. Rooms are a good size with everything we needed. Fitness centre is available and although we didn't use this its a great thing to have if we had of been staying a few more nights.

In a fab location and we were able to get everywhere easily and Reception helped us quickly with any queries we may have had.

I loved it and would highly recommend.

March 2015 Great Value and Friendly Service

I loved this hotel. The desk agents are helpful and welcoming. We arrived very early from Montreal and had been delayed from the night before. Immediately they found an available room for us. The rooms are tastefully decorated and surprisingly the noise from the city traffic is not too bad. Great showers and warm rooms! The hotel restaurant is great for drinks! In this location are the numerous well reviewed restaurants that are within walking distance. I liked the added touches of the daily newspaper and the cold fx tablets to help ward off colds! Very cute. I asked for car service to the airport which was competently provided. The hotel contract their own drivers which is a bonus!

March 2015 WJ all the Way!!!

My favorite mid-town hotel. Perfect location for theatre and Times Square site seeing but not noisy lke most hotels in this area of NYC. I travel solo to Nyc and always feel safe at this hotel. Staff is very helpful and friendly.

March 2015 Your Home Away from Home

Friendly Service. Clean rooms. Enjoy the comforts of home. Very accommodating employees willing to help with every need. Excellent location to restaurants, theatres, Times Square and local culture. An excellent value - great boutique hotel.

February 2015 ultimate stay

We needed quick accommodation for three nights and the Washington jefferson was happy to oblige. The staff were amazing with all assistance given . We had a lot of luggage which they held for us until checkin which made our stay in New York much easier. Thank you Washington jefferson staff we couldn't have asked for better service.

February 2015 A little gem right so close to Times Sq and the theaters

We found this place last minute for an overnight stay and I am pleasantly surprised at how great this hotel was. The front desk associate was very friendly and quickly moved us thru the paperwork process. We were trying to check in early but the room was not ready so she gladly stored our bags for a few hours while we saw a matinee. When we came back, the room was ready and we'd been upgraded to a junior suite. For NYC, it was spacious - three chairs in the room and a king bed plus a large bathroom with jetted tub. Amazing! We definitely plan to return and will tell everyone we know about this little gem in midtown.

February 2015 Excellent hotel

This hotel was very clean, tidy and comfortable and is very well placed for the Times Sq/ Broadway area. The staff were extremely helpful and pleasant. We were a group of 7 people and not one complaint. I would recommend this hotel to family and friends for its service, comfort and value.

January 2015 Gracious Service at WJH

I have stayed here before, both by myself and with family, and will stay again. The staff are always friendly and professional, the rooms clean & comfortable, and the location convenient. Recommended.

January 2015 Excellent Service

The staff was extremely helpful. They bumped up our room to a bigger bed after we had to wait a minute for cleaning service, they were very knowledgeable, and very friendly. We especially enjoyed the bell service. Great stay.

January 2015 Wonderful Stay!

My husband and I stayed 6 nights in this hotel and we had a wonderful time!
The WJ Hotel is very good located, near Times Square and a very large choice of good restaurants!
The bed was very comfortable!
I strongly recommend it!!!

January 2015 Had A Great Time Staying At Washington Jefferson Hotel

A very good location - near Times Square and Hells Kitchen and also near the shopping areas. All the staffs were friendly and helpful and the rooms are very clean as well. I would definitely stay on this hotel again.

January 2015 Great, Clean and Friendly We stayed at Washington Jefferson for 6 nights in December 2014.
The staff were friendly and accommodating, they happily and generously gave advice and booked restaurants for us when queried, they also booked a taxi for our return to Newark airport.
The hotel is in a good location, on the border of Hell's Kitchen and The Theatre District. There are plenty amenities nearby and a wide plethora of restaurants.
Before arriving I was concerned we would have a tiny room due to some TA reviews. I can say quite honestly, our room was a fair and ample size, while not massive, it was not too small and for a holiday where we spent minimal time in our room it was absolutely perfect. A comfortable bed, plenty of wardrobe space, a clean modern toilet with a large double shower. We stayed in room 406. Our room was cleaned daily to a high standard.
Would stay at Washington jefferson again.
January 2015 2 queen beds and good sized rooms

We were looking for 2 queen beds in a reasonably priced hotel in uptown or midtown. My sister-in-law found this hotel on TripAdvisor and after reading the reviews we decided to book. A few days later, I got a notice from TripAdvisor that the pricing was reduced for the WJ so I called and got the lower price. We just got back from the hotel and I was very pleased. The hotel is at 51st and 8th Ave...close to Central Park West / Columbus Circle. We walked most places or easily caught the subway to get downtown. Safe streets and fairly quiet. The building was old but room was newly updated. The biggest plus to this hotel was the 2 queen beds and ample space to move around. The bathroom was rather large for a NYC hotel. Staff was great. We valeted the car and stored our luggage on the front end and tail end of our trip. Everything was safe and well taken care of. I'd go back again! Only con was the room was a bit noisy...more from the hallway vs outdoors.

January 2015 Will Stay Again!

Really loved this hotel, the location is literally a 5 minute walk to Time Square and very close to everything you could want or need. The staff were so friendly and couldn't do enough for us, it's a smaller hotel so staff knew us by name as well as we got to know other guests. The hotel is very quiet and rooms are a very decent size for New York. Only down side was there are no bar fridges in the room, only an ice bucket. I would stay here again in a heart beat, really loved this place.

January 2015 Lovely Boutique Hotel

For those for whom such issues matter, you don't support some indifferent corporation staying at WJ. This hotel is privately owned, and while not quite mom and pop--too elegant for that--one receives a warm greeting.

I've read others describe the rooms as tiny, but while small, I found my double a good size for two. Ours had a wall-mounted TV with cable including HBO and free wifi. It featured elegant decor and a lovely bathroom with large shower and enormous mirror. The front desk provided maps at check-in, inquired about our day when we returned to the room at night, helped us print boarding passes for our flight home, and arranged our car service to the airport. Maids smiled and greeted us as we passed them in the halls. The lobby honored both Christmas and Hanukkah with a gorgeous Christmas tree in the corner and a lighted menorah in front of a mirror. The room sparkled with good feeling.

As to location, we walked everywhere we needed to reach on our weekend in mid-town, never once needing the subway or a taxi. We attended three Broadway plays, shopped 5th Avenue, visited the tree at Rockefeller Center, wandered around the Christmas market at Central Park, enjoyed the frenzy at Times Square, and ate at several great New York restaurants in the immediate vicinity of the hotel. The Maria Pia across the street from WJ offers outstanding Italian, and Restaurant Row on 46th between 8th and 9th Avenues featured great French at Le Rivage and delightful Spanish at Sangria 46. Like the hotel, the restaurants named provide a non-corporate, mom and pop feel.

The WJ never disappointed. We thank the staff and management for a perfect long weekend.

December 2014 Business on 23rd

Initially chose the hotel for one night, but after walking into the room booked for the duration of my stay in NYC. The room was remodeled tastefully, very clean, small but the large bathroom made up for it. The bed comfy and the bathroom sparkley! The front desk folks were very friendly both during the checkin and checkout, well trained and courteous. The location is half a block from Wicked and really easy access to subway, I had to work on 23rd and got there in 20 minutes everyday. Highly recommend for a convenient clean stay in an accessible location.

December 2014 New Yorks Hidden Gem

Once you stay at the WJH you will never have the need to stay anywhere else. They are located in a perfect spot. The cleanliness of the WJH is superior to others. It is a landmark hotel that is VERY well maintained. Everyone at the WJH makes you feel important & welcomed. We love the WJH.

October 2014 Excellent Service

The door man not only opened the door for us every night that week, but took our bags after we checked out so we can go out to eat brunch. He was always nice and always asked us how our day was going. The front desk team was super friendly and helped us print out our boarding passes. They called a taxi service to bring us to the airport, and we literally felt like we were the only guests there. Excellent service.

October 2014 Wonderful!

Reviewed yesterday NEW Excellent location!! Will come again for sure. Highly recommend this hotel. Walking distance to everything cool. Worth every penny. Stay here next visit. Theatres right around the corner. Stay here!!!!!!!!!!!!!!!!!!!!!

August 2014 Business Travel
  • Great location with easy walking access to shopping on 5th and 6th and shows.
  • The Concierge and Front Desk are most helpful.
  • Several great restaurants across the street make it easy to have a quiet dinner after a day of work.
August 2014 Excellent Little Hotel with Fantastic Location
  • There's a lot to like about this little hotel. Perhaps the biggest highlight is its location. The WJ is half a block from the 50th st. C/E subway station and about a block and a half from a station with service from the 1 train. This gives you access to the majority of the city without even making a transfer. Within walking distance, you'll find Times Square, Broadway, the Theater District, and so much more. And even all of this nearby, the hotel is situated on a fairly quiet street (in Manhattan terms) meaning that it's fairly easy to sleep without all of the city noise.
  • The staff in the hotel is very accommodating. During my 5-night stay, I got to know a housekeeper and one of the doormen quite well. Everyone I encountered was friendly and helpful.
  • Perhaps the best thing about the WJ is the fact that it has character. If you look around, you'll probably notice old architectural details that have survived for many years (I loved the staircase). I'm not sure why, but I grew more fond of this property every day that I stayed there.
  • The staff and the charming building really won me over.
February 2014

Perfect Guest Experience

“Just wanted you to know this was a perfect guest experience. As a solo traveler needing to stay somewhere central, I loved your hotel. Staff was super friendly and happy and funny……. Can't think of anything bad to say whatsoever. And I'm a picky customer most of the time. Well done!!!!...........The bellman came literally RUNNING out to greet me when my cab pulled up. Couldn't do better than that!”

-Robin O.

January 2014 The Most Accommodating Staff

“WJ has the utmost respectful, helpful, and accommodating staff.”

"Thank you so much for your hospitality."

-John L.

November 2013 Thanks for Your Hospitality

Thank you so much for your hospitality.

“I just returned from New York and wanted to thank you so much for your hospitality at The Washington Jefferson last Friday and Saturday nights. Your hotel is fantastic and the staff couldn’t have been more friendly. My friend and I had a wonderful time and really appreciated the bottle of wine you left for us. It was delicious.

I will definitely recommend the Washington Jefferson to clients and colleagues. Thank you again.”

Best regards,

Sara H.