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Guest Satisfaction Survey

Submit Your Thoughts and Comments

We appreciate your choice to stay at the Washington Jefferson Hotel and we value your feedback. In our efforts to provide quality service, we take all of your comments into consideration. We would love to hear what you have to say about your stay at our New York boutique hotel. Please complete the guest satisfaction survey below to help us continue providing excellent service.

Overall Experience

Overall Impression

Please rate your experience at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Overall service received
Overall physical condition of this hotel
Appearance of hotel exterior
Condition of lobby and reception area
Please rate your experience with associates at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Responsiveness to your needs
Professional, courteous attitude
Professional appearance
Knowledge about hotel and local area
Speed of check-in process
Speed of check-out process

About the Guest Room and Room Furnishings

Please rate your experience at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Overall cleanliness of guest room
Overall physical condition of room & furnishings
Cleanliness and condition of bedding
Comfort of mattress
Comfort of pillows
Cleanliness and condition of carpet
Function & features of telephone(s)
Overall operation of heating & A/C
Ease of using Internet service
Overall workspace
Lighting in guest room
Feeling of safety and security
Bathroom cleanliness
Physical condition of bathroom
Selection & quality of bath amenities
Lighting in bathroom
Your night’s sleep
Please rate your experience at this hotel on the following: Much Better Somewhat Better About the Same Somewhat Worse Much Worse Not Applicable
How did your quality of sleep for this stay compare to similarly priced hotels?

Leisure and Fitness Facilities

Please rate your experience at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Selection of fitness equipment
Condition of fitness equipment

Problem Resolution

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